Please take a moment to read the following information:

  • PLEASE NOTE this online booking system is for Lashes of Lilith only.
  • If you’re a new client, please speak with Krystle BEFORE booking your appointment with Lashes of Lilith for a little consultation, as allergy tests may need to be done and we want to make sure your time is not wasted.
  • The booking fee you pay today is to secure your appointment ONLY – the balance of the payment is to please be paid in Cash after your appointment with Krystle (thanks so much!).
  • Our booking fees are non-refundable. Our appointments are limited and other customers may be very eager to book them, therefore if you can no longer make your appointment please use this system to rearrange your booking to a date and time that suits you πŸ™‚ If you do not give 24 hours notice and miss your appointment you will need to make a new booking with a new booking fee. Thank you for your understanding!
  • Age requirements: Please check each service carefully as different services carry different age requirements. Please remember your government issue, valid, hard-copy photo ID. We do not accept copies of identification as it is so easy to electronically alter such documents.
  • If you’re getting a pamper for your little one, both child AND parent will need valid ID with matching surnames or please bring the birth certificate / supporting documentation if the surnames are different to prove legal guardianship.
  • For health, safety and insurance reasons we can’t have children in the procedure room if their parent is getting pampered, or unsupervised in the studio reception.
  • Please come alone to your appointment, this is to limit the number of people in the studio – we will be your moral support!
  • If you have an assistance dog we are VERY happy to accommodate you and request that you liaise with Krystle and book an appointment at the END of the day in our accessible studio. This is because we need to thoroughly deep clean the studio after you and your dog visit. We cannot accept walk-in visits with assistance dogs, as we need additional time afterwards to clean. This is a reasonable way of balancing our services to keep ALL clients safe as we work with broken skin. This has been approved by Manchester City Councils Equality Specialist. Thank you so much for your understanding!
  • If you book and pay a booking fee but cannot get your chosen treatment on the day (e.g. you react to the tester) or end up just needing a consultation (which is free with us), we will fully refund you when you pop in to see us πŸ™‚
  • Sometimes our services can run a little behind for various reasons (someone feeling faint, a little one being nervous and needing more time etc.) We promise to keep you informed if you are waiting, please let us know if you have other appointments and we’ll endeavour to look after you. Please show kindness and understanding, thank you.
  • Appointments are for one person only, therefore if you and your friend would like to both be pampered, you each need your own appointment.
  • If you are lucky enough to be pregnant or breastfeeding, some of our services may not be suitable for you, as your body is doing a very important job. Please liaise with Krystle directly to see which services are safe for this special time.
  • If you have ANY physical or mental conditions (such as anxiety, autism etc), or you are just feeling particularly nervous, please feel free to email us in advance or just let us know when you come in for your appointment and we will make an extra special effort to reassure you when you come in, or help with mobility if necessary πŸ™‚
  • Our main studio is down a flight of stairs – inclusivity is VERY important to us, therefore we have NEARLY finished our studio-wide refurbishment. This includes a ground-floor accessible studio which can be booked under Accessible appointments. We will bring all treatments to you, and give you the same 5* experience all our clients deserve, stairs be damned.
  • If you would like to book with Lashes of Lilith AND get a piercing on the same day, please book your piercing appointment for AFTER your beauty treatments.
  • If you have any queries relating to your booking please give us a call on 01618393737 during open hours.
  • PLEASE READ the above information BEFORE making your booking